Tourism Business English

Good morning / afternoon / evening!


I’m sorry, I’m late.

I’m so sorry for having kept you waiting.

Please accept my apologies for having kept you waiting.

How long have you been waiting for me?

Let me introduce myself.

Let’s get acquainted!

Please meet! It is….

Nice / Pleased to meet you.

Your face / name  is / seems familiar to me.

We’ve met before, haven’t we?

How are you?

How are you getting on?

How do you find things over here?

How do you like Moscow?

What are your impressions of this exhibition?

Don’t you find Russian cuisine strange?

Don’t you find Moscow traffic a bit too heavy?

Never mind. It won’t take you long to get used to it.

Don’t worry, you’ll soon get used to it.

Thank you very much in advance (for your assistance/help)

I would appreciate if you could send us all the materials by the next month.

We would be very grateful / delighted if you agreed to cooperate with us.

We hope for the future fruitful / successful cooperation with you.

Please contact me at your convenience.

Could you please tell me about your travel company?

What is your work scheme?

What travel services can you offer?

What hotels can you provide the accommodation at? Can you book transfers & excursions?

Is there a possibility to book full board or half board?

Can you name your price range, please?

Are there any special conditions / discounts (rebates) at your hotel?

What are your payment terms?

What is your cancellation policy?

Can we have a possibility to make urgent bookings? How can we pay in this case?

Will the copy of our payment order be enough to guarantee the booking and for you to accommodate the clients?

Shall we send you a guarantee letter?

Could you please name some of the tour operators you work through?

Do you have any direct contracts with the hotels?

What countries do you specialize in?

What countries / destinations are priority in your work?

Do you have any Russian representative here in Moscow?